LEAD → FILE → LIVE
How a Melbourne changeover books
One job thread. Managers open it. Cleaners join it. Email is the fallback only.
Manager
- Open a thread at /app — suburb, beds, window. No codes.
- Send the cleaner their private link. Card stays $149 / $189 / $229 / $279.
- Confirm access in writing. Guest chat stays yours.
- Pack history lands on the same thread before check-in.
Suburb, beds and window open the thread. No codes. The full handover is the lot pack checklist.
Open manager thread
Cleaner
- Send ABN, CoC and written 1/2/3 rate — FILE intake.
- Join the thread from the private link. Do not message the guest.
- Upload entry / beds / bath / kitchen / living / damage.
- Missing pack = not DONE. Pay HOLD.
Join with a code
A form or thread is a lead. Booking needs FILE contractor + written confirm. The desk holds no keys. The desk does not attend.
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We turn over short-stay lots in Richmond, South Yarra, Southbank, Docklands, East Melbourne, Fitzroy, Collingwood and St Kilda. See every suburb we cover.
Need a turn today? Read the same-day changeover rules, or see what the photo pack shows.