LEAD → FILE → LIVE

How a Melbourne changeover books

One job thread. Managers open it. Cleaners join it. Email is the fallback only.

Manager

  1. Open a thread at /app — suburb, beds, window. No codes.
  2. Send the cleaner their private link. Card stays $149 / $189 / $229 / $279.
  3. Confirm access in writing. Guest chat stays yours.
  4. Pack history lands on the same thread before check-in.

Suburb, beds and window open the thread. No codes. The full handover is the lot pack checklist.

Open manager thread

Cleaner

  1. Send ABN, CoC and written 1/2/3 rate — FILE intake.
  2. Join the thread from the private link. Do not message the guest.
  3. Upload entry / beds / bath / kitchen / living / damage.
  4. Missing pack = not DONE. Pay HOLD.

Join with a code

A form or thread is a lead. Booking needs FILE contractor + written confirm. The desk holds no keys. The desk does not attend.

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We turn over short-stay lots in Richmond, South Yarra, Southbank, Docklands, East Melbourne, Fitzroy, Collingwood and St Kilda. See every suburb we cover.

Need a turn today? Read the same-day changeover rules, or see what the photo pack shows.